Terms of service

Terms and conditions for buying from Vodafone Limited on Vodafone accessories (vodafone.accessories.co.uk)

Here's what you need to know when buying on our website.

Introduction

accessories.vodafone.co.uk (the “Site”) is operated by Kid-A Limited (“Kid A”) as agent and acting on behalf of Vodafone Limited (“Vodafone”, and where represented by Kid A, referred to “us” or “we” in these terms) for the sale of a wide range of Vodafone's products (principally handset accessories) to be ordered and delivered in the UK (the “Products”).

The site, prices and products displayed are updated from time to time. You should check the site and the current terms to ensure you have the latest information.

Your status

If you're an individual who is placing an order, you must be 18 years or older and resident in the UK or an incorporated business in the UK, in order to purchase any products or services from us.

Your order

When you order Products from the Site, we treat this as an offer from you to purchase such Products. We may refuse to accept such orders for any number of reasons – such as unavailability of Products, Product or pricing errors.

On receipt of your order, we'll send you an email describing the Products you've ordered. These communications confirm we've received your order but won't constitute an acceptance of your offer to purchase Products from us. We're not legally obliged to provide the Products and services to you during the offer process (before the contract is completed). The contract between you and us will only be completed when we dispatch the Products to you. Any Products on the same order which haven't been dispatched to you don't form part of that contract. Ownership of the Products will be passed to you on successful payment.

Price and payment

Prices are inclusive of VAT at the standard VAT rate unless we state otherwise. Despite our efforts, sometimes information, discounts, promotions, e-vouchers and prices on this site may be incorrect. However, we do try to check these as part of our order processing – and if we spot an error, we'll contact you.

Payment will be debited from your card at the point of order of the Products or provision of the service to you, unless you pay via PayPal and any other payment intermediaries, in which case they may debit the payment upon delivery of the Products according to their terms and conditions. If we're unable to supply the Products to you, we'll notify you and refund the relevant amounts if payment has been debited from your card.

If we're unable to take payment from your debit or credit card, we'll need to cancel your order. If your order is cancelled, you can re-order at any time.

Discounts and e-vouchers may be subject to additional conditions, are not transferable (unless their conditions state otherwise) and are only valid for the Products to which they relate.

VAT receipt and proof of payment

Proof of payment will be in your order confirmation. You can request a VAT receipt or proof of payment online by contacting us via the web form.

Vodafone's liability to you

We're legally responsible to you if our negligence causes death or personal injury, but we're not responsible to you for any:

• Business loss, lost business or missed opportunities.
• Loss of profits or income.
• Loss arising from delay or failure to deliver Products.
• Loss or damage that's not directly caused by us, or which we couldn't reasonably expect at the time we entered into the agreement with you or because of something outside our reasonable control.

General

The terms of this agreement won't affect any legal rights you may have under any law, and which we can't exclude. We'll send you notices by email, post or text. Please tell us about any changes to your contact details so we can contact you in relation to your order or use of our services. We may update these terms from time to time, so please check the then-current version before you place your order.

Any offers, rebates or promotions regarding applicable to the Products should be available on this Site. These are independent to those available at vodafone.co.uk, which do not apply to Products purchased on this Site unless otherwise stated by Vodafone (expressly).

These terms are governed by the laws of England and Wales, and you (and we) agree to submit to the non-exclusive jurisdiction of the courts in England and Wales.

Our details

Kid-A Limited, “The Overlook Hotel”, 10a, Charlecote Mews, Winchester, Hampshire, England, SO23 8SR

Vodafone Limited, Vodafone House, The Connection, Newbury, Berkshire RG14 2FN.

If you have any questions about your order or our services, please contact us.